1. Introduction
Welcome to Pure of Morocco. By accessing our website at pureofmorocco.com and placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before using our store.
If you do not agree with any part of these terms, please do not use our website.
2. About Us
Pure of Morocco
Email: contact@pureofmorocco.com
Country: Morocco
3. Products
We make every effort to display our products as accurately as possible, including colours, descriptions, and ingredients. However, we cannot guarantee that your screen display will be perfectly accurate.
- All products are subject to availability
- We reserve the right to discontinue any product at any time
- Product images are for illustration purposes and may vary slightly from the actual product
- Weights and volumes are approximate and may vary slightly between batches
4. Pricing
- All prices are displayed in the currency shown at checkout
- Prices are subject to change without notice
- We reserve the right to correct pricing errors at any time
- If a pricing error is discovered after your order is placed, we will contact you before processing
- Prices do not include customs duties or import taxes for international orders (see Section 9)
5. Orders
By placing an order, you are making an offer to purchase our products. An order confirmation email does not constitute acceptance — your order is accepted when we dispatch the goods and send you a shipping confirmation.
We reserve the right to refuse or cancel any order at our discretion, including in cases of:
- Product unavailability
- Pricing or description errors
- Suspected fraudulent activity
- Failure to meet payment verification
6. Payment
- Payment is required in full at the time of placing your order
- We accept the payment methods displayed at checkout
- All transactions are processed securely through our payment provider
- We do not store your full card details on our servers
- In case of a failed payment, your order will not be processed
7. Shipping & Delivery
Delivery times and shipping costs are detailed in our Shipping Policy. By placing an order you agree to its terms.
- We are not responsible for delays caused by customs, postal services, or circumstances beyond our control
- Risk of loss and title for products pass to you upon delivery
- It is your responsibility to provide a correct and complete shipping address
8. Returns & Refunds
Our returns and refunds process is governed by our Returns Policy. In summary:
- You may return unused, unopened products within 14 days of delivery
- Products must be returned in their original condition and packaging
- We do not accept returns on opened beauty or food products for hygiene and safety reasons, unless the product is faulty or damaged
- Refunds are processed within 5–10 business days of receiving the returned item
- Return shipping costs are the responsibility of the customer unless the item is defective
9. Customs & Import Duties
For international orders, you may be subject to customs fees, import duties, and taxes imposed by your country. These charges are entirely your responsibility and are not included in our prices or shipping fees. We are not responsible for delays caused by customs clearance.
10. Intellectual Property
All content on this website — including text, images, logos, product descriptions, and design — is the property of Pure of Morocco and is protected by applicable intellectual property laws.
- You may not reproduce, distribute, or use our content without our prior written consent
- You may not use our brand name or logo in any way that could cause confusion or damage our reputation
11. User Accounts
If you create an account on our store:
- You are responsible for maintaining the confidentiality of your login credentials
- You are responsible for all activity that occurs under your account
- You must notify us immediately of any unauthorised use of your account
- We reserve the right to suspend or terminate accounts at our discretion
12. Prohibited Use
You agree not to use our website to:
- Violate any applicable laws or regulations
- Transmit harmful, fraudulent, or misleading content
- Attempt to gain unauthorised access to our systems
- Engage in any activity that disrupts or damages our website or services
- Resell our products without our prior written permission
13. Limitation of Liability
To the fullest extent permitted by law, Pure of Morocco shall not be liable for:
- Any indirect, incidental, or consequential damages arising from your use of our products or website
- Loss of profit, revenue, or data
- Delays or failures in delivery caused by third parties or circumstances beyond our control
- Any allergic reactions or adverse effects from product use — please always read the full ingredient list before purchase
Our total liability to you shall not exceed the amount paid for the relevant order.
14. Allergen & Safety Notice
Our products contain natural ingredients. Please read all product labels and ingredient lists carefully before use.
- If you have known allergies or sensitivities, consult a healthcare professional before use
- Perform a patch test before first use of any beauty product
- Keep all products out of reach of children
- Food products (such as honey) should not be given to children under 12 months
15. Privacy
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.
16. Governing Law
These Terms and Conditions are governed by the laws of Morocco. Any disputes arising from your use of our website or purchase of our products shall be subject to the exclusive jurisdiction of the courts of Morocco.
17. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website after any changes constitutes your acceptance of the revised terms.
18. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Pure of Morocco
Email: contact@pureofmorocco.com
Website: pureofmorocco.com