Pure of Morocco ships worldwide from Morocco. We currently deliver to the following regions:
- Morocco (domestic)
- Europe (EU & UK)
- Middle East & Gulf countries
- North America (USA & Canada)
- Rest of the world — contact us at contact@pureofmorocco.com to confirm availability
2. Processing Time
All orders are processed and packed within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays are processed the next business day.
You will receive an email confirmation with your tracking number once your order has been dispatched.
3. Delivery Times
| Destination | Estimated Delivery | Shipping Method |
|---|---|---|
| Morocco | 2–4 business days | Local courier |
| Europe (EU & UK) | 5–10 business days | International tracked |
| Middle East & Gulf | 5–8 business days | International tracked |
| USA & Canada | 7–14 business days | International tracked |
| Rest of the world | 10–21 business days | International tracked |
Delivery times are estimates and may vary due to customs clearance, local postal delays, or peak seasons.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight.
- Free shipping on all orders over [YOUR FREE SHIPPING THRESHOLD, e.g. €50 / $60]
- Standard rates apply for orders below the free shipping threshold
Update the free shipping amount above to match your WooCommerce settings.
5. Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your parcel in real time.
If you have not received your tracking information within 3 business days of placing your order, please contact us at contact@pureofmorocco.com.
6. Customs, Duties & Import Taxes
For international orders, your package may be subject to customs inspection and import duties or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
We are not responsible for delays caused by customs clearance. We recommend checking your country’s import regulations before ordering.
7. Packaging
All Pure of Morocco products are carefully packed to ensure they arrive safely. We use protective packaging to prevent leaks or breakage during transit. If your order arrives damaged, please see our Returns & Refunds policy.
8. Failed Deliveries & Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders lost or delayed due to an incorrect address provided by the customer.
If a parcel is returned to us due to a failed delivery or uncollected package, we will contact you to arrange re-shipment. Additional shipping costs may apply.
9. Lost or Delayed Parcels
If your order has not arrived within the estimated delivery window, please first check your tracking information. If the parcel appears stuck or lost, contact us at contact@pureofmorocco.com and we will open an investigation with the carrier.
We will do our best to resolve the situation as quickly as possible, including offering a replacement or refund where appropriate.
10. Contact Us
For any shipping questions or concerns, please reach out to us:
Pure of Morocco
Email: contact@pureofmorocco.com
Website: pureofmorocco.com
Last updated: 8 May 2026
1. Where We Ship
Pure of Morocco ships worldwide from Morocco. We currently deliver to the following regions:
- Morocco (domestic)
- Europe (EU & UK)
- Middle East & Gulf countries
- North America (USA & Canada)
- Rest of the world — contact us at contact@pureofmorocco.com to confirm availability
2. Processing Time
All orders are processed and packed within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays are processed the next business day.
You will receive an email confirmation with your tracking number once your order has been dispatched.
3. Delivery Times
| Destination | Estimated Delivery | Shipping Method |
|---|---|---|
| Morocco | 2–4 business days | Local courier |
| Europe (EU & UK) | 5–10 business days | International tracked |
| Middle East & Gulf | 5–8 business days | International tracked |
| USA & Canada | 7–14 business days | International tracked |
| Rest of the world | 10–21 business days | International tracked |
Delivery times are estimates and may vary due to customs clearance, local postal delays, or peak seasons.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight.
- Free shipping on all orders over [YOUR FREE SHIPPING THRESHOLD, e.g. €50 / $60]
- Standard rates apply for orders below the free shipping threshold
Update the free shipping amount above to match your WooCommerce settings.
5. Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your parcel in real time.
If you have not received your tracking information within 3 business days of placing your order, please contact us at contact@pureofmorocco.com.
6. Customs, Duties & Import Taxes
For international orders, your package may be subject to customs inspection and import duties or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
We are not responsible for delays caused by customs clearance. We recommend checking your country’s import regulations before ordering.
7. Packaging
All Pure of Morocco products are carefully packed to ensure they arrive safely. We use protective packaging to prevent leaks or breakage during transit. If your order arrives damaged, please see our Returns & Refunds policy.
8. Failed Deliveries & Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders lost or delayed due to an incorrect address provided by the customer.
If a parcel is returned to us due to a failed delivery or uncollected package, we will contact you to arrange re-shipment. Additional shipping costs may apply.
9. Lost or Delayed Parcels
If your order has not arrived within the estimated delivery window, please first check your tracking information. If the parcel appears stuck or lost, contact us at contact@pureofmorocco.com and we will open an investigation with the carrier.
We will do our best to resolve the situation as quickly as possible, including offering a replacement or refund where appropriate.
10. Contact Us
For any shipping questions or concerns, please reach out to us:
Pure of Morocco
Email: contact@pureofmorocco.com
Website: pureofmorocco.com